Overview
This Privacy Policy provides an overview of our commitment to privacy and describes how we collect, protect, use, and share personal information collected through this site. Please note that other ReadersFlix websites and online products and services have their own separate privacy policies.
Collection and Use of Information
To conduct business and deliver products and services, ReadersFlix collects and uses personal information in several ways in connection with this site, including:
1. Questions and Inquiries
For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.
2. Online Store
For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.
3. Surveys
ReadersFlix may offer opportunities to provide feedback or participate in surveys, including surveys evaluating ReadersFlix products, services, or sites. Participation is voluntary. ReadersFlix collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services, or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.
4. Newsletters
If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email care@readersflix.com
5. Customer Service
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users’ wishes when a user submits their information through our Contact Us form.
Other Collection and Use of Information:
- Application and System Logs
ReadersFlix automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.
- Web Analytics
ReadersFlix may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited, and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable ReadersFlix (but not the third-party web trend services) to link information with application and system log data. ReadersFlix uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources, and otherwise support and deliver this site and its services.
Cookies and Related Technologies:
This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track the use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browsers. Disabling or blocking certain cookies may limit the functionality of this site.
Do Not Track:
This site currently does not respond to Do Not Track signals.
Security:
ReadersFlix uses appropriate physical, administrative, and technical security measures to protect personal information from unauthorized access, use, and disclosure.
Correcting/Updating Personal Information:
If a user’s personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user’s personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at care@readersflix.com and we will process the deletion of a user’s account.
Choice/Opt-out:
Users can always make an informed choice as to whether they should proceed with certain services offered by ReadersFlix. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.readersflix.com
Requests and Contact
Please contact us about this Privacy Policy or if you have any requests or questions relating to the privacy of your personal information.
Changes to this Privacy Policy
We may revise this Privacy Policy through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use, or disclosure of Personal Information, ReadersFlix will provide notice of the change through a conspicuous notice on this site or other appropriate way.